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Customer Service
THE VIDEOHOUSE's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at anytime.
CHARGEBACKs: **VISA/MASTERCARD CUSTOMERS** Any attempts to file a CHARGEBACK will be deemed fraudulent and appear as a DEFAULT payment on your CREDIT REPORT.
REFUNDS: Contact us directly at: thevideohouse@live.com and will will refund your purchase should you have any problems. Thank you for your business. Customer Support
SHIPPING: Please allow 10 business days from the date of your purchase to receive your DVD in the U.S. via FIRST CLASS MAIL.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Email us at: thevideohouse@live.com
To obtain the status of an order, enter the confirmation number and click Go!.
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